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Learn more about Klarna

Pay with Klarna – Flexible Payment Options, Just for You!

We’ve teamed up with Klarna to provide flexible payment options, allowing you to shop the way you want. With Klarna, you can split your payment into 3 instalments or choose to pay later, making your shopping experience smoother and more convenient. Your order total must be between £100 and £499 to qualify.

Why Choose Klarna?
  • Flexible Payments: Pay in easy instalments that suit your budget.
  • Interest-Free: No interest if you pay on time.
  • Secure Transactions: Klarna uses industry-leading security to protect your data.
  • Fast & Simple: Quick approval process with no extra hassle.
How It Works:
  • Select Klarna at Checkout: When you’re ready to complete your purchase, choose Klarna as your payment method.
  • Choose Your Payment Plan: Klarna offers multiple ways to pay, whether you prefer to pay in 30 days or split your payments into instalments.
  • Complete Your Purchase: Klarna will guide you through the rest—no extra forms or paperwork!

Click & Collect

Click & collect is available for free from all Diamonds Factory and partner shops. Please be aware that for collections an appointment is required. To book an appointment simply contact a member of our customer care team or submit an online form.

For collections an appointment must be made, if you would like to use this service simply contact a member of our customer care team on 020 7138 3672 020 7138 3672 or use the live chat feature.

In order to collect your order, you will be required to show photographic identification, such as a driver’s license or passport. Please note, your order needs to be collected within 90 days of delivery to the store. Any order not collected within 90 days of collection will automatically be canceled and subject to a 30% restocking fee of the full order value.

Please note that you’re unable to collect an order from the shops when using the V12 payment method.

If you would like further advice on click & collect, please get in touch with our friendly customer care team on 020 7138 3672 020 7138 3672 or enter into a live chat.

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